Privacy Policy

Introduction to who we are

Our website address is: We are committed to ensuring that your privacy is protected. As part of our Property Escape policy, we provide consistent treatment of data. This detailed policy is set out to inform you on how Property Escape collects and processes your personal detail when interacting with the website. This includes data provided to us by way of the contact us page and other web forms you have utilised when seeking to obtain a cash offer.

What personal data we collect and why we collect it


In order to provide you with a cash offer or any other property related information we need to know the following: your full name, telephone number, email address and the details of the property you are looking to sell/ discuss. Should you fail to provide data we request, we may be unable to offer our services. The aforementioned information is gathered so we can effectively handle your enquiry and to process any subsequent offer. Property Escape uses the information to communicate with you in general and on any matter relating to the provision of services.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, maiden name, last name or similar identifier, marital status, title, date of birth and gender.
  • Contact Data: Includes postal address, email address and telephone numbers.
  • Profile Data: Includes orders made by you, your interests, preferences and, feedback and survey responses.
  • Technical Data: Includes GA Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you use our website.

How we use your personal data

There maybe occasions we need to share a limited amount of your personal data with third parties, such as but not limited to surveyors, solicitors and estate agents. This is shared solely so we can progress with offering the service you have requested. Your personal data is used to facilitate your cash offer and/or provide you with property related information. We do not pass your information onto irrelevant third parties and will only use it when the law allows us to.

Commonly, we will use your data in the following circumstances:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
  • Where we need to comply with legal or regulatory obligation


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.